Bose has decided to finally end the discussion around bogus claims from some customers that the company deliberately reduced noise canceling performance on its headphones with a software update. After rigorous testing by the company and a third party, no evidence was found supporting any of these claims. In a blog post that chronicles the entire saga, Bose states how the murmurs initially started back in January 2017 when the firmware version 1.2.9 did cause an issue with audio quality with the QC35. Upon close inspection, Bose learned that this was due to the headphones using the wrong...
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